At Arlanda Airport, we collaborate with Smarte Carte, the lost & found service provider.
When picking up your rental item, you just need to show:
Your name
Your ID
Your order confirmation on your phone
The staff at the lost & found desk will hand out the rental item to you.
Returns are done at the same desk, where the staff will register the return under your name.
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Pickup and return is possible 24/7. However, please note the following:
The lost & found office is staffed during the following hours:
7am to 9pm every weekday
7am to 5pm on weekends
Outside these hours you need to call the number: +46 709559550 and you may need to wait 10-15 minutes until a staff is available.