Find answers about how to place an order, pricing details, subscription periods, delivery timing, and more.
Here you will find answers to how the payment works, when you will be charged, how to handle invoices and update card information.
Learn about delivery options, shipping times and costs, warehouse pickup, packaging guidelines, and how to track your delivery.
Find out how to update your subscription, extend or end your rental, swap products, and resolve login or account-related issues.
all information about the flexibility we offer with Parently product swap
Learn what wear and tear is acceptable, what our warranty and damage protection cover, and what to do in case of loss, travel, or intense product use.
Get details on how and when to return your products, what return options are available, potential costs, and how to ensure your subscription is properly ended.
Learn how we refurbish our products to meet high-quality standards, what happens in case of damage, and how our process supports a more sustainable future.
Find out how to purchase Parently products, including how to buy items you're currently renting, how pricing is set, and what applies to purchased products.
All about travelling with Parently rental products
Rent a stroller or car seat conveniently from Stockholm-Arlanda Airport. Easy to pick up and drop off at the terminal - perfect for traveling families.
Specific product related questions around car seats, strollers, bikes or spring cradles. Questions not related to rental, return, ordering or similar
Learn how to refer a friend, access your referral link, and see what terms apply — including eligibility and product exclusions.